Users Facing Payment Issues on Google Pay, Paytm, PhonePe, and Other Apps

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Users Facing Payment Issues on Google Pay, Paytm, PhonePe, and Other Apps



UPI Down

HIGHLIGHTS

More than 1,200 outage reports recorded on Downdetector, primarily concerning payment transactions.

Increased complaints noted for SBI and Google Pay during the service disruption.

The National Payments Corporation of India (NPCI) has yet to address the cause of the persistent UPI issues.

The UPI (Unified Payments Interface) is experiencing significant disruptions, leaving countless users struggling to complete online transactions through popular payment platforms such as Paytm, Google Pay, and various other UPI apps. The peak of the outage was noted in the early afternoon hours, resulting in users being unable to send or receive money via these widely used services. Additionally, there have been reports of complications involving the SBI (State Bank of India) online banking app.

As per data sourced from Downdetector, an alarming total of over 1,200 UPI-related complaints have been filed. Among these, 68% of users reported issues specifically with payments, 31% experienced problems with fund transfers, and 1% faced issues related to purchases. Moreover, both SBI and Google Pay reflected heightened user grievances, with more than 100 complaints logged at the time of reporting.

Curiously, the National Payments Corporation of India (NPCI), the governing body overseeing the UPI framework, has not provided any acknowledgment or explanation concerning the ongoing outage. Users have turned to social media platforms like X (formerly Twitter) and Reddit to voice their frustrations and share experiences regarding the payment failures encountered through the apps.

Despite the challenging circumstances, there are users who have found a lighthearted angle in the situation, sharing humorous memes, entertaining videos, and opinions on social media. Below are some amusing memes paired with the trending hashtag UPI Down.

This isn’t the first instance of UPI service disruptions. For instance, similar outages were recorded twice in early April. During that period, the NPCI indicated that the complications were due to the fiscal year nearing its end, resulting in some banks experiencing intermittent transaction declines.

Meanwhile, customers of SBI have expressed their dissatisfaction as they face temporary service interruptions. The bank has refrained from issuing any official statement in relation to these disruptions, leaving the reasons surrounding the outage shrouded in uncertainty.

For the latest updates regarding the ongoing UPI situation, you can rely on Digit to keep you informed.

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